| Types of personal information | Description |
|---|---|
| Personal identifying | Your first name and last name |
| Contact | Your billing and delivery addresses including postcode, your contact email and telephone numbers |
| Technical | Information sent to us because of connecting to our website or collected via pixels, including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website |
| Financial | Your bank account and payment card details |
| Transaction | Details about payments to and from you and other details of products and services you have purchased from us |
| Contractual | Details about the services we provide to you |
| Social-demographic | Details about your work or profession, nationality, education and where you fit in to various social or income groupings |
| Usage | Information about how you use our website, products, and services |
| Analytical and tracking | Details of how you interact with our websites and other pages |
| Marketing and Communications | Information about your preferences in receiving marketing from us and your communication preferences |
deliver our services and meet our legal responsibilities
verify your identity where this is required
contact you by post, email, or telephone
understand your needs and how they may be met
maintain our records
process financial transactions
send you information on our offers and promotions
share our newsletters with you
understand your preferences and choices about our brands
improve our products and services
| What we use your information for | Our reasons | Our legitimate interests |
|---|---|---|
To deliver our services to make and manage customer payments To manage fees, charges, and interest due on customer accounts To collect and recover money that is owed to us | Contractual performance Legitimate interests Legal obligations | Being efficient about how we fulfil our legal and contractual duties Complying with regulations that apply to us |
To manage our relationship with you which may include asking you to leave a review of take a survey or notifying you about changes to our terms or privacy Notice | Contractual performance Legal obligations Legitimate interests | Keeping our records updated and to study how customers use our products/services |
To enable you to partake in a prize draw, competition or complete a survey | Contractual performance Legitimate interests | Being able to study how customers use our products/services, to develop them and to grow our business |
To deliver relevant marketing content including any advertisements, promotions or newsletters to you and measure or understand the effectiveness of the advertising that we serve to you | Legitimate interests Consent | To study how customers use our products/services to develop them, to grow our business and to improve our marketing strategy |
To use data analytics and publicly available data to improve our website, products/services, marketing, customer relationships and experiences | Legitimate interests Consent | Defining types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | Legitimate interests Legal obligations | Necessary for our legitimate interests for running our business, provision of administration and network security, to prevent fraud and in the context of any business reorganisation or group restructuring exercises, if relevant |
To run our business in an efficient and proper way. This includes managing our financial position, business capability, planning, communications, corporate governance, and audit | Legitimate interests Legal obligations | Being efficient about how we fulfil our legal duties Complying with regulations that apply to us |
To exercise our rights set out in contracts and agreements | Contractual performance | |
To make suggestions and recommendations to you about goods or services that may be of interest to you | Legitimate interests Consent | Developing our products/services and to be able to grow our business |
Data you give to us e.g. by entering into any competitions that we may run on this site or completing online questionnaires or if you contact us directly, for example, regarding career vacancies, enquiries or other feedback.
Technical Data e.g. your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. This may include cookies, pixels, and other similar technologies on our websites to collect information and provide you with the services that you have requested or participate in and to provide targeted advertising.
Data we collect when you use our services e.g. payment and transaction information, identity and contact information, etc.
Data from third parties that we work with e.g. our marketing, communications and PR agencies, our distributors, etc.
As described above, we may use service providers to help us manage, carry out and improve our advertising. These parties set cookies at our direction to help us collect information and provide you with advertisements that we believe would be relevant for you. In some instances, these parties may also assist us by providing certain statistical and analytics information in relation to our marketing practices.
We also may share information collected through cookies (and other tracking technologies) with third parties to use for their own analytics and marketing purposes. These third parties may serve targeted advertising to you about our brand and other WG&S brands based on your consent.
Other technologies such as tracking pixels may also be used on our websites, in email messages and in other areas of our business. These technologies are used to improve our products and services as well as our marketing efforts. We use pixels to help us determine the success of our advertising campaigns, such as to give us insight into whether you opened, deleted, or forwarded an email, or clicked on a link contained in the email.
Payment processors and providers
Members of our group of companies
Agencies or third parties that we are partnering with to deliver events and services
Third parties for the purpose of marketing, in line with this Notice
Security providers
Health & Safety providers
You consider that we no longer require the information for the purposes for which it was obtained
We are using that information with your consent, and you have withdrawn your consent – see Withdrawing consent to using your information below
You have validly objected to our use of your personal information – see Objecting to how we may use your information below
Our use of your personal information is contrary to law or our other legal obligations.
A. Sale of Data
B. Do Not Track
C. Data Requests
D. Shine the Light Requests
E. Additional Information
A. Data controller
B. Consent
C. Sensitive personal information
payment card information;
stay records;
biometric information;
pin or password;
your precise geolocation;
web browsing history;
D. International data transfers
E. How we store and protect your personal information
F. Personalized marketing
A. To access personal information
B. To correct personal information
C. To erase/anonymise personal information
D. To object to how we use your information
E. To ask us to transfer your information to another organisation
F. Other rights
You may at any time revoke your consent to the processing of your personal data, whenever you have given it.
You may file a claim before competent governmental authorities, such as the national data protection authority.
You may ask us to provide information about any public and private entities with which we have shared your data.
You may request a review of decisions taken solely on the basis of automated personal data processing that affects your interests, including decisions intended to define your personal, professional, consumer and or aspects of your personality.
| Name | Registered office |
|---|---|
| William Grant & Sons Irish Brands Limited (EU REPRESENTATIVE) | 4th Floor, Block D, Iveagh Court, Harcourt Road, Dublin 2 |
| House of Hazelwood Limited | The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
| Prime Drinks SA* | Parque das Nacoes Rua do Polo Sul, No 2 4 Andar Fracao B, Lisboa 1990-273 |
| Quality Spirits International Limited* | The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
| Standfast Dominica Limited* | Phoenix Crescent, Strathclyde Business Park, North Lanarkshire, ML4 3AN |
| Standfast Holdings Limited* | United Motor Works Building, 156 Suriongse Road, Bangrak, Bangkok 10500 |
| William Grant & Sons (2015) Jersey Capital V Limited* | 5th Floor, 37 Esplanade, St Helier, Jersey, JE1 2TR |
| William Grant & Sons (AME) Limited* | The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
| William Grant & Sons (Canadian Distribution) Limited* | 5300 Commerce Court West, 199 Bay Street, Toronto, Ontario, M5L 1B9 |
| William Grant & Sons (Canadian Whisky) Limited* | Box 25 Commerce Court West, 199 Bay Street, Toronto, Ontario, M5L 1A9 |
| William Grant & Sons (Cyprus Holdings) Limited* | 36 Ayias Elenis Street Galaxias Commercial Centre 4th Floor Office, 404 Nicosia 1061 |
| William Grant & Sons (Cyprus) Limited* | 36 Ayias Elenis Street Galaxias Commercial Centre 4th Floor Office, 404 Nicosia 1061 |
| William Grant & Sons (Taiwan) Co Limited* | 14F, No. 337, Fuxing N Rd, Songshan Dist, Taipei City 105, Taiwan |
| William Grant & Sons Australia Pty Limited* | Suite 21.02 111 Pacific Highway North Sydney, New South Wales, 2060 |
| William Grant & Sons Brands Limited* | The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
| William Grant & Sons Canada Limited* | The Glenfiddich Distillery, Dufftown, Banffshire, AB55 4DH |
| William Grant & Sons Colombia SAS* | Calle 8A, Oficina 303, Cundinamacra, Colombia 110221 |
| William Grant & Sons Deutschland GmbH* | Gertigstraße 12-14, 22303 Hamburg, GERMANY |
| William Grant & Sons Distillers Limited* | The Glenfiddich Distillery, Dufftown, Banffshire, AB55 4DH |
| William Grant & Sons France SAS* | 44 Avenue du Capitaine Glarner, 93400 Saint Ouen Cedex, France |
| William Grant & Sons Group Limited | The Glenfiddich Distillery, Dufftown, Banffshire, AB44 4DH |
| William Grant & Sons Hong Kong Limited* | 34/F Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong |
| William Grant & Sons Inc* | 130 Fieldcrest Avenue, Edison, New Jersey 0837 |
| William Grant & Sons India Private Limited* | 402 4th Floor, Vatika City Point M.G. Road, Gurgaon, Haryana 122002 |
| William Grant & Sons Irish Manufacturing Limited* | 4th Floor, Block D, Iveagh Court, Harcourt Road, Dublin 2 |
| William Grant & Sons Kenya Limited* | LR No 1870/1/569, 2nd Floor, Apollo Centre, Wing A, Ring Road Parklands, Westlands, PO Box 764 Sarit Centre, Nairobi |
| William Grant & Sons Korea Limited* | 3/F Hyundai Intellex Bldg, 620 Eonju-ro, Gangnam-gu, Seoul, Korea |
| William Grant & Sons Limited* | The Glenfiddich Distillery, Dufftown, Banffshire, AB55 4DH |
| William Grant & Sons Liquor Trading (Shanghai) Limited* | Room 1207-1208, 12F Block B SoHo Zhongshan Plaza, 1065 Zhongshan West Road, Changning District Shanghai |
| William Grant & Sons Mexico S.A. De C.V.* | Av. Ejercito Nacional Num 769, Torre B Piso 3 Num. L03, Col. Granada, Alcaldía Miguel Hidalgo, Cd. de México, C.P. 11520 |
| William Grant & Sons Netherlands B.V.* | Phoenix Crescent, Strathclyde Business Park, North Lanarkshire, ML4 3AN |
| William Grant & Sons Nigeria Limited* | 3-5 Sinari Daranijo Street, Off Ajose Adeogun Street, Victoria Island, Lagos |
| William Grant & Sons Singapore Distribution PTE Limited* | 1 Robinson Road, 17-00 AIA Tower, Singapore 048542 |
| William Grant & Sons Singapore PTE Limited* | 8 Kallang Avenue #13-01/04 Aperia Singapore 339509 |
| William Grant & Sons South Africa PTY Limited* | Dock Road Junction, CNR Dock and Stanley Road, V&A Waterfront, Cape Town, Western Cape, 8001 |
| William Grant & Sons Thailand Limited* | 253, 11th Floor, Sukhumvit 21 rd. (Asoke) Klongtoeynua, Wattana, Bangkok 10110, THAILAND |
| William Grant & Sons UK Limited* | Form 1, 17 Bartley Wood Business Park, Bartley Wood, Hook, RG27 9XA |
| William Grant & Sons US Distillers LLC* | 130 Fieldcrest Avenue, Edison, New Jersey 0837 |
| William Grant & Sons Vietnam Company Limited* | 17th Floor, TNR Tower, 180 – 192 Nguyen Cong Tru Street, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City, Vietnam |